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Complaint Investigation Summary <br /> Report #. 5105 <br />COMPLAINT ID: CO5ISMEIV Site Location: 0 MANILA RD <br />Activity Date <br />09/22/2021 <br />10/21/2021 <br />10/22/2021 <br />Activity Summary <br />Complaint file review for abatement process. Printed all email threads. Noted <br />items still needed to be printed on a post-it note on complaint file. <br />Accounting manager, John Salwolke (EHD), brought to my attention that I was <br />missing a record ID for a September 1, 2021 narrative entry. I read and added <br />CO5ISMEIV record ID, since it was pertaining to this complaint. <br />Completed narrative. Could not find the emergency response record and site map <br />Generated new ones. Printed remaining items. <br />Placed on Elena Manzo's chair for review. <br />Recorded by <br />MURO <br />MURO <br />MURO <br />MURO <br />MURO <br />MURO <br />MURO <br />MURO <br />12/08/2021 Made phone call to Sandeep Singh to request status on the confirmation <br />sampling. Left message. Generated photo log. <br />12/08/2021 Received request from Lead Senior Elena Manzo for photo log and confirmation <br />sampling lab results. Provided update and discussed. <br />12/14/2021 Called Sandeep Singh for an update on the sampling at: 510-648-8878. Left <br />message. Received an email shortly after from Sandeep Singh <br /><sandeepsingh2131©yahoo.com>. Sandeep stated that he had contacted ELAP <br />certified labs, however he did not know what he was sampling for. <br />12/15/2021 Provided status to Elena Manzo (via email). <br />12/17/2021 Sent an email to Sandeep Sing in response to his email received on 12/14/2021. <br />Suggested he tells the lab what was dumped on the soil and the lab could provide <br />guidance for the analytical methods to test for hazardous content concentration in <br />the soil. Requested that he let us know what the sampling and analytical methods <br />will be prior to scheduling the sampling event and advised that EHD will need to <br />witness sampling. <br />12/27/2021 Called Sandeep Singh and let him know that all time associated with the cleanup <br />and corrective action of this complaint is billable. Sandeep stated that he is looking <br />toward retaining a Modesto lab for the confirmation sampling. He tried last week <br />but no lab was available. He is hoping to have a date scheduled and will call me <br />this friday, Dec. 31, 2021. <br />01/26/2022 Received an update from Sandeep Singh on 1-19-2022 stating that he was having <br />issues scheduling since the two labs he was in contact with have multiple people <br />called out sick. He will update soon. I replied to confirm receipt of his email on <br />1-26-2022. <br />01/31/2022 No update as of 01-31-2022 on the scheduling to the confirmation sampling. <br />Updated narrative. Printed remaining documents. Compiled and submitted to <br />Elena Manzo. <br />02/07/2022 Phone call Mr. Sandeep Singh 510-648-8878 (property owner) for site access <br />regarding scheduled soil sampling event for 02/08/2022 at 1.00pm, left a voice <br />message. <br />MURO <br />MURO <br />MURO <br />NSO <br />02/07/2022 Discuss site access coordinates with REHS Claudia Muro for 02/08/2022 soil NSO <br />sampling event at 1.00pm. <br />5105 rpt <br />Page 4 of 6