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in partnership with ♦ will" YOURGuIDE TO INCIDENT INTERVENTION`t-t' INTRODUCTION TO PARTNERING physicians and nurses to "intervene" at the time WITH WORKCARF"' a workplace injury or accident occurs. These services provide health and safety managers Maintaining the health and safety of our with an effective tool to cut lost-time accidents, workforce is a responsibility we lake seriously at reduce the number of OSHA recordables. lower Delta.To uphold this res}xmsibility, we have a workers'compensation costs and return proactive health and Balch program that includes recovered employees back to work in an nurse care management and Incident IntcrvcntiomK, expedient manner. it's a practice that generates services for applicable employees. Delta has measurable results, addressing the rising human contracted WorkCare,a national occupational and economic costs associated with the impact health-consulting firm,to cam out these services of disability in the workplace. for Delta's employees. This document provides important information Incident Intervention provides Delta with about Incident Intervention and nurse care immediate access to physicians on a 21!7 basis management services, outlining the responsibilities through WorkCare's toll-free number. (80U) and ser ices provided by WorkCare. as well as `155-61». If non-emergency incident occurs requirements for Delta's employees. on the job site after normal business hours, the 800-number is directed to an answering service where the assigned on-call physician or nurse is ABOUT WORKCARE reached to facilitate medical response to the incident. WorkCare is owned and operated by a team of health professionals who have unique expertise and credentials in toxicology, epidemiology, internal REPORTING A WORK-RELM II;D IN.IURVILLNESS and occupational medicine and preventive health At the onset of an employee work-related services. With two California offices located in injury or illness, non- Anaheim and Alameda, WorkCare has 180 clients. c;mcrszcncy, the employee serving companies in the fields of environmental should be instructed to notify the supervisor on duty. The employee is required to report all engineering, pharmaceutical, biotechnology, and work-related injuries: plus all non-work related manufacturing and others. injuries that may affect his her ability to safely perforin their job. INCIDENT INTF.RVENTIONIk' The injured ill employee, along with the WorkCare provides incident Intervention supervisor on duty. should then contact services--a resource for managers designed to WorkCare's Care Management team to report support company safety goals targets--while the incident. The Care Mana,cr will assess the situation telephonically and determine whether reducing runaway-costs associated with the incident requires medical attention. During workplace injuries%illnesses. Incident Intervention is the practice of using WorkCare Cc"-rlrlhr ]005 M•WwWare*AH R"lhts ResrnM I 30