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C&S Wholesale Grocers, Inc. and Subsidiaries Policy Title: WICS Warehouse OS&D Procedures Final: Jan. 06, 2010 Date of Last Revision: Oct 24, 2019 Policy Number: WSOP-DR004.5 Date of Last Review: Oct 24, 2019 Prepared by: Mick Pfalzgraf/ Reviewed by: WSOP Review Committee Dave Fredericks Updated by: Warren Wilhoit Date of Update: October 24, 2019 5. Backhaul Damage 5.1 Pallet Quantity Damage • Damaged product on Backhaul PO's with quantities listed below must be held aside for 14 days to allow the vendor to provide disposition instructions only if the product does not create or contribute to safety, sanitation and/or infestation hazards. Warehouse Type Quantity Grocery(dry) Lesser of 45 cases or 1 full Pallet Frozen Lesser of 45 cases or 1 full Pallet Perishable Lesser of 45 cases or 1 full Pallet GM/HBC 45 selection units or greater • A warehouse issue sheet is to be filled out and affixed to each pallet and the pallet sent to the 888 rack. A copy of the issue sheet will also be forwarded to Inventory Control who will maintain the copy on file as well as forwarding it to the Transportation OS&D Coordinator. (fax 603-358-3239) • The Transportation OS&D Coordinator will notify the vendor that this product is being held pending their disposition instructions and also informing them that additional handling and disposal fees may apply. In the event that a pallet that was held for review cannot be located, normal research and resolution practices will be employed. • If there has not been any communication from the vendor after 14 days, Inventory Control will have the pallet moved to OS&D with a tag stating`Backhaul Damage—Do Not Adjust". The pallet will then be salvaged in the normal warehouse salvage process. IC will then notify the Transportation OS&D Coordinator the product has been salvaged. 5.2 Less than Pallet Quantity Damage • Damage product on Backhaul PO's with quantities of less than the quantities listed above are to be moved to OS&D with a tag stating `Backhaul Damage—Do Not Adjust". The cases will then be salvaged in the normal warehouse salvage process. 6. Product Inspection: 6.1 Repack vs. Damage If multiple cases are damaged on a single UPC, product can be repackaged depending upon specific customer requirements to create new full cases. (See General Manager for building specific details) Repackaging should not mix Lot numbers or code dates. A generic box may be used for repackaging if the original box is soiled. If a generic box is used the following information should be listed on WICS Warehouse OS&D Procedures pg 12 of 16